Riley Chen — Product Design

Healthcare Mobile

Healthcare Mobile project preview
Early wireframes and user flows

The Challenge

My Approach

Discovery

Conducted collaborative workshops with product and engineering, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

$2.3M in incremental ARR. Since shipping, we've measured 35% reduction in support volume.

Healthcare Mobile

Shipping quality design requires collaboration and iteration. This piece explores how . The implications matter for teams and organizations.

The Thing

Whether you're building your product, this approach matters.

Dashboard